That last point is the one worth sitting with: visibility is not resolution. Agentic systems will surface the organizational debt — they won't retire it. The organizations that think they're buying a solution are actually purchasing a diagnostic they haven't agreed to act on yet.
The idea of the agentic enterprise raises a deeper question about what kind of leadership system sits underneath it. If agency becomes distributed, the coordination layer has to change as well.
I agree. If agency becomes distributed, the coordination layer has to evolve with it. The agentic enterprise still needs change management, adoption, and a real bird’s-eye view of how work moves across the organization. In many ways, the current organizational mess and lack of visibility are forms of tech debt. Agentic systems will not solve that automatically. They will make the cost of ignoring it much more visible.
That last point is the one worth sitting with: visibility is not resolution. Agentic systems will surface the organizational debt — they won't retire it. The organizations that think they're buying a solution are actually purchasing a diagnostic they haven't agreed to act on yet.
The idea of the agentic enterprise raises a deeper question about what kind of leadership system sits underneath it. If agency becomes distributed, the coordination layer has to change as well.
I agree. If agency becomes distributed, the coordination layer has to evolve with it. The agentic enterprise still needs change management, adoption, and a real bird’s-eye view of how work moves across the organization. In many ways, the current organizational mess and lack of visibility are forms of tech debt. Agentic systems will not solve that automatically. They will make the cost of ignoring it much more visible.